Our Mission:
To be the preferred supplier for installation services ensuring all clients receive professional, courteous service achieving 100% satisfaction, the first time, every time.
Our Vision:
Masters at our craft. To be the preferred supplier for installation services ensuring all clients receive professional, courteous service achieving 100% satisfaction, the first time, every time. Provide continuous training and education making sure every installer continues to excel at their chosen craft. We will work together as a team guaranteeing exceptional results on time and on budget.We will maintain an environment of open communication between all levels of the company; all improvement ideas are welcomed.
Our History:
The founders of MFC have over 100 years of combined experience in business, floor covering installation and customer service. We began installing in the residential market over 30 years ago and progressed to working for dealers and resellers. Seeing the challenges manufacturers were facing with quality installations, we began consulting with manufacturers to repair sub-standard installations. In 1999 the company incorporated and has made large commercial installations their specialty. Today, our work is found in hotels, casinos and corporate offices throughout the word and because of our exemplary service, our clientele continues to grow. We have made it our mission to be the best at installing custom-made, woven Axminster carpet. We are proud of our installations and the referrals we receive from Axminster manufacturers. Our superior service, attention to detail, convenient scheduling and competitive pricing continues to build loyal and satisfied customers.
Our Installers:
Our installers are CF1 or C-11 Master Installers. In addition, our installers must meet our stringent Mastercraft standard of excellence, which goes above and beyond the industry standard. Our installers also receive extensive, ongoing training in dealing with the intricacies of woven carpet installation.
Our Commercial Workroom:
We specialize in commercial patterned carpet installation of the highest quality available. We are one of the few commercial workrooms who places an emphasis on woven carpet installation. We pride ourselves on exceeding the recommended standards for commercial carpet installation (CRI 104) set forth in the Standard for Installation of Residential Carpet, CRI 105, accepted by the industry.